7-Eleven Testing In-Store Mobile App Payment

7-Eleven Testing In-Store Mobile App Payment

November 15, 2018

Convenience store chain 7-Eleven will test a scan-and-go payment system in more than a dozen locations that will enable customers to scan barcodes on their mobile devices and pay for items automatically using payment information loaded into an app. While the experience at 7-Eleven will not be as seamless as the one being rolled out by Amazon in various cities (items at Amazon Go stores are automatically added to a shopping list when they are removed from the shelf), if the Irving, Texas-based chain rolls the online payment option out to all its stores, it would represent more than 66,000 locations nationwide—perhaps changing how people shop.

"Our customers are on the go, looking for faster, more convenient ways to shop more than ever before,” said Gurmeet Singh, chief digital officer and chief information officer at 7-Eleven. “7-Eleven continues to redefine convenience by providing frictionless experiences for our customers with Scan & Pay. Our customers can now use their smartphone to skip the line, every time."

7-Eleven is conducting the test in the Dallas area and plans to expand it to other cities in 2019. Scan & Go will be part of the company’s existing loyalty app.

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